Credit Education Web Site
Posted on November 23, 2007
Filed Under Credit Card News, Education | Leave a Comment
Citi enhances its credit education web site UseCreditWisely.com, offering new interactive tools and resources to help consumers understand and manage their credit. Credit is a powerful financial tool, and for years, Citi
“The more you know and understand about credit, the more likely you are to use it wisely,” said Rob Rosenblatt, executive vice president, Citi. “Citi’s UseCreditWisely.com site was developed to provide consumers with free information, resources and interactive tools they need to develop healthy credit habits. Our goal is simple: to help consumers manage their credit to their advantage. Now, with the additional innovative components of the UseCreditWisely.com site, we can offer an exceptional user experience while providing beneficial information.”
The updated Use Credit Wisely site features easier navigation and several new interactive components designed to de-mystify credit card products and terms. Highlights include:
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Interactive Statement: clear, concise definitions on key terms that
every cardmember needs to know to understand their monthly credit card
statements -
Interactive Credit Report: a guide to reading a credit report and the
personal financial information creditors seek to determine
creditworthiness -
Calculators: tools to help plan for the financial future by calculating
costs to determine affordability when buying a home, investing, saving
for college planning for retirement and more.
UseCreditWisely.com helps consumers enhance their understanding of personal finance matters to improve their money management skills and help achieve their financial goals. In addition to the new interactive tools, the site also provides useful information on a range of topics including:
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Understanding the rules of credit: A look at the basics of credit —
the types of credit, tips for maintaining healthy credit, building a
credit history — as well as what consumers need to know about credit
cards, such as types of cards, finance charges, and payments. -
Managing finances: How to gain financial control by budgeting, spending
wisely and handling difficult financial situations, including divorce
and the loss of a loved one. -
Protection: Advice on keeping credit cards, personal information and
identity safe as well as understanding your legal rights.
Citi is constantly evaluating ways to improve the experience of customers, particularly online, and to provide the information they need in a clear and concise manner. To help keep the line of communication open and streamlined, Citi offers a number of free, secure, online tools to help customers better understand their credit and manage it wisely:
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Enhanced Statements provide detailed account activity in a user-
friendly format. -
Automatic Alerts notify cardmembers via e-mail or text message about
important account activity such as due dates, current balance or
payment notifications. -
Due Date Options allow cardmembers to choose when payments are due.
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Account Online enables cardmembers to monitor accounts frequently and
make payments online. -
Paperless Statements is one of Citi’s environmentally-friendly programs
that also helps eliminate sensitive information in cardmembers’ mailbox
and garbage. -
Archived Statements keeps account information stored for up to 15 years
in a PDF format.
Citi has also developed targeted Use Credit Wisely web sites for Spanish- speaking consumers, college students, and another for small business owners. These can be accessed through the home page of the Use Credit Wisely web site or their dedicated URLs: www.CuidaTuCredito.com, www.Students.UseCreditWisely.com and www.Business.UseCreditWisely.com.
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